Effective date: 2026. This Privacy Policy applies to mnsoftshinecleaning.com (the "Site"), operated by Minnesota Soft Shine Cleaning ("we," "us," or "our").

Information we collect

We collect information you choose to provide through our quote and contact forms, such as your name, email address, phone number, service address or city, property details, and any notes you include. We also collect limited technical information automatically, such as your browser type, device, and general usage of the Site, which may be gathered through analytics tools if enabled.

We do not request or knowingly collect payment card information through this website, and we ask that you do not submit sensitive personal information (such as financial account numbers) through our forms.

How we use your information

We use the information you provide to respond to your quote requests and messages, prepare estimates, schedule and provide cleaning services, communicate with you about your service, and improve our website and customer experience. We contact you only in connection with your request or service — we do not automatically add you to marketing lists.

Cookies and analytics

The Site may use cookies or similar technologies to help it function and, if analytics are enabled, to understand how visitors use the Site. Any analytics are configured to be privacy-conscious. You can control cookies through your browser settings. Analytics tracking does not run unless a valid measurement ID has been configured by us.

Third-party services

We may use trusted third-party services to operate the Site and process form submissions (for example, website hosting and form-handling services). These providers process information only as needed to perform their services. We do not sell your personal information.

Information security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data retention

We retain the information you provide for as long as necessary to respond to your request, provide services you've asked for, and meet our legal and business obligations. You may ask us to update or delete your information (see below).

Your choices and rights

You may request access to, correction of, or deletion of the personal information you've shared with us by contacting us using the details below. You may also opt out of any non-essential communications at any time.

Children's privacy

The Site is intended for adults and is not directed to children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact us

If you have questions about this Privacy Policy or your information, contact us at [email protected] or (612) 685-2917. You can also reach us through our contact page.